
The foundation of our customers' satisfaction is formed by the fully developed
JUMO products but a properly functioning after-sales service is just
as important.
In Germany, JUMO has six branches and seven sales offices. Eleven independent
European subsidiaries, plus one in the USA and 27 agencies around the world
demonstrate the international character of the JUCHHEIM group of companies.
This means, that there is always a team from the JUMO sales force close
to the customer, who can provide advice and help on the spot.
Intensive communication between the individual offices and company headquarters
ensures comprehensive service for the customers. For us, it's taken for
granted, that the equipment and expertise of our service staff is always
state-of- the-art.
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Quality management
during commissioning
JUMO products meet the latest
industrial standards, and can be integrated into new or existing systems
without any problems. On request, we will carry out the commissioning
and optimization of the controls, to ensure the maximum effectiveness
of your investment.
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Repair service
Unambiguous
fault diagnosis and perfect fault elimination mean that repairs
can be carried out in the shortest possible time.
Please help
us (and yourself) by using the repair waybill.
You can choose either the normal repair waybill, or the repair
waybill for hazardous substances.
The latter must be used for products that have been in contact with
hazardous substances.
- Repair
waybill
- Repair
waybill - Hazardous substances
Print out the
one you need, and include it in the package for repair.
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Consumables and
spare parts
... must always be available.
This does not always require a large store. About 5000 items are kept
on the shelves.
The JUMO spare-parts service is fast and reliable: 80 % of orders
are processed within three working days. Urgent orders can be dispatched
within 24 hours.
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| Our
»Phone Support« |
| Please
contact us |
Mo.-Th.
8.00 - 16.45, Fr. 8.00 - 15.00 |
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Phone
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+49 661 6003-653,
+49 661 6003-300,
+49 661 6003-899
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Fax
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+49
661 6003-881729
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e-mail
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service@jumo.net
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